Privacy Policy

Effective Date: May 1, 2025

At Cello and Friends, I value your privacy and am committed to protecting your personal data. This Privacy Policy explains how I collect, use, and safeguard the information you provide when using my website and services.

1. Who I Am

I am a solo entrepreneur offering online cello lessons through Cello and Friends. This website, celloandfriends.com, allows you to learn more about my services and book lessons directly through integrated scheduling and payment tools.

2. What Information I Collect

When you visit my website or schedule a lesson, I collect the following information:

  • Your name and email address (used for communication and scheduling)

  • Booking details (such as date and time of your lessons)

  • Payment information, securely processed via Stripe

3. Payment Information

Payments are securely processed through Stripe, a trusted third-party provider. I can view limited payment information via my Stripe dashboard, including:

  • Payment method used (e.g., card, Apple Pay, Google Pay)

  • Last four digits of your card

  • Issuing bank

  • Date and exact time of payment

  • Payment amount

I do not have access to your full card number or any sensitive financial data.

4. Website Analytics

When you visit the website, I may collect anonymous analytics data, such as:

  • General geographic location (e.g., country or region)

  • Approximate time of visit

  • Pages visited on the site

This data does not personally identify you and is used solely to understand how the site is used and to improve performance.

5. Use of Third-Party Services

To provide secure and reliable services, I use trusted third-party providers:

These providers may collect and process your information in accordance with their own privacy policies.

6. How Your Information Is Used

I use the information I collect to:

  • Schedule and manage your lessons

  • Process payments

  • Communicate with you regarding bookings or inquiries

  • Improve my website and services

I will never sell or share your information for marketing or advertising purposes.

7. Your Rights

You have the right to:

  • Access the personal data I hold about you

  • Request corrections or deletions

  • Withdraw your consent to be contacted

To exercise any of these rights, please email me at contact@celloandfriends.com.

Please note: while I can manage or delete data within my own systems, I do not control how third-party providers (like Stripe or Acuity) store or manage your data. However, I only work with providers that are trusted and compliant with data protection laws.

While Cello and Friends is a small business not formally subject to GDPR or CCPA requirements, I voluntarily follow many of their core privacy principles to ensure your personal data is handled with care and transparency.

8. Data Protection and Security

I take reasonable precautions to protect your data from loss, misuse, or unauthorized access. All sensitive information, especially payment data, is transmitted through secure, encrypted channels.

If you have any questions or concerns about this Privacy Policy, please email me directly at contact@celloandfriends.com.

This Privacy Policy was created by Ilona Grushynska, owner of Cello and Friends.